Boil-water advisory for Laurel Ridge service area
Issued today at 8:15 AM after a pressure loss on the north main. Bring water to a rolling boil for one minute before drinking or cooking.
Boil-Water-Advisory.pdf SampleServing Rabun and Habersham customers
Clear alerts, rates, forms, and board records in one public place.
Pay a bill, start service, check an advisory, or find the latest water quality report. Everything customers ask the front desk about, answered here.
Water Alerts
Current advisories and resolved notices
Oak Street repair notice lifted
The repair notice and lifting notice remain available in the public archive.
Oak-Street-Repair-Lifted.pdf SamplePay My Bill
Four ways to pay
Bills are mailed on the 1st and due on the 20th. Accounts past due after the 5th of the following month may be scheduled for disconnection.
Pay online
Card or bank draft through the authority's payment portal.
Pay by phone
706-555-0147, Monday–Friday, 8:00 AM–4:30 PM.
Night drop box
Beside the front entrance at 1220 Ridgewater Drive.
In person
Authority office lobby. Cash, check, or card accepted.
Rates & Fees
Public rate information
| Charge | Rate |
|---|---|
| Base water service | $18.00 monthly |
| Water usage | $5.75 per 1,000 gallons |
| Sewer usage | $6.25 per 1,000 gallons |
| New service deposit | $75.00 one time |
| Reconnect fee | $35.00 per occurrence |
Service
Start or stop service
Submit the service form
Download the application or leak adjustment request and email or drop it off.
Pay the deposit
New accounts pay a $75 deposit, refunded after 12 months of on-time payments.
Pick a start or stop date
Allow two business days. Final meter reads happen on the date you choose.
Report a leak, low pressure, or outage
Main breaks and sewer backups are answered around the clock. For billing questions, call during office hours.
Water Quality Reports
2025 Consumer Confidence Report
The annual report lists where your water comes from, what was tested, and how the results compare with state and federal standards.
2025-Consumer-Confidence-Report.pdf SampleBoard Meetings
Agendas, minutes, and upcoming dates
- Regular Board Meeting
Authority Office, 6:00 PM
- Rate Study Work Session
Authority Office, 5:30 PM
- Regular Board Meeting
Authority Office, 6:00 PM
Documents
Reports, forms, agendas, and minutes
- 2025 Consumer Confidence ReportWater quality · PDF · Sample
- Board meeting packet – AugustBoard · PDF · Sample
- Water service applicationForms · PDF · Sample
- Leak adjustment request formForms · PDF · Sample
- FY2026 rate scheduleRates · PDF · Sample
- July board minutes (approved)Board · PDF · Sample
How this site stays current
An urgent water document should not become a website project.
Staff send the advisory like they normally would. ClerkSite prepares the public posting workflow while preserving the source document and review trail.
- 01
Incoming email attachment
Boil-Water-Advisory.pdf
- 02
ClerkSite identifies
Urgent Water Notice
- 03
Checks
Entity, affected area, dates, accessibility issues, and review requirements
- 04
Publishes
Homepage alert, Water Alerts page, and public-notice archive
When Boil-Water-Advisory-Lifted.pdf arrives later
ClerkSite can update the active homepage warning, mark the advisory resolved, and preserve both the original advisory and lifting notice in the archive.
Contact
Authority office
- Office
- 1220 Ridgewater Drive, Clayton, GA 30525
- Hours
- Monday–Friday, 8:00 AM–4:30 PM
- Phone
- 706-555-0147
- After hours
- 706-555-0199